Officially, the warranty period is 12 months. By extending, 12% to 20% of value would be added on unit price each year, starting from the 2nd year of delivery. Beyond the warranty, raw materials might be charged depending on what part in need. Spares can be prepared only in bulk order. The following causes are not in warranty: maloperation, man-made damage, force majeure.
Warranty Check
Quickly check the warranty status of your product by simply entering its serial number or MAC address.
Product Repair Service/RMA
Suntune’s product repair service centers provide quick, quality service with complete traceability of your product.
Defective on Arrival (DOA)
Request DOA authorizations and expedited returns for defective products within 3 months of their shipping date.
